Terms and Conditions

VSR Shipping Logistics

Your Trusted Courier. Every Time.

1. Introduction

These Terms and Conditions (“Terms”) govern all services provided by VSR Shipping Logistics (“Company”, “we”, “our”, “us”). By using our shipping and logistics services, the customer (“you”, “your”) agrees to these Terms.

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2. Scope of Services

We provide courier, freight forwarding, and logistics solutions, including international shipping, customs clearance, and local delivery. Services may vary depending on location, regulations, and carrier availability.

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3. Customer Responsibilities

Provide accurate shipping details including name, address, and contact information.

Ensure all items are properly packaged to withstand handling and transport.

Confirm that goods comply with all applicable import/export laws.

Refrain from shipping prohibited items (e.g., illegal substances, firearms, hazardous materials).

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4. Fees and Payments

Shipping rates, duties, and taxes are the responsibility of the customer unless otherwise stated.

All charges must be paid in full before delivery.

Prices are subject to change without notice.

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5. Delivery & Transit Times

Delivery timelines are estimates only and may vary due to customs, weather, or unforeseen delays.

The Company is not liable for delays caused by factors outside of our control.

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6. Liability & Limitations

Our liability for loss or damage is limited to the declared value of the shipment or the standard carrier liability, whichever is lower.

We are not liable for indirect, incidental, or consequential damages, including lost profits.

Certain shipments may be insured at an additional cost.

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7. Claims

Claims for loss or damage must be submitted in writing within 7 days of delivery (or expected delivery).

Supporting documents, including proof of value, must be provided.

Failure to file within the timeframe will result in denial of the claim.

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8. Right to Refuse Shipments

We reserve the right to refuse or cancel any shipment that violates our policies or applicable laws.

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9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jamaica.

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10. Changes to Terms

VSR Shipping Logistics reserves the right to amend these Terms at any time. Updated versions will be posted on our website or made available upon request.